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About your order

We try to ship your order as quickly as possible, so once your order has been processed, we can no longer cancel or change it. If necessary, your order can be refunded or exchanged. Please see our Simple Returns Policy for more information.

Once your order has been shipped, we will send you all available tracking information to your mailbox. You can also track the tracking details on your account page. We are also available daily from 8am to 9pm ET to answer any questions you may have about your order or shipment. Contact us at support@jbm-dep.com.

We make every effort to ship your items together; however, sometimes we may split your order into multiple shipments. Common reasons for splitting an order are:

  • Item availability
  • Items being shipped directly from the supplier
  • Large orders requiring multiple boxes Please note that you will not be charged an additional fee when splitting your order into multiple shipments.
An item is on hold when it is out of stock and awaiting replenishment. Sometimes an item may sell better than expected, and while we do our best to always keep all items in stock, delays may occur.

Your credit card will be paid when your order is shipped.

We apologize for any inconvenience your order may cause due to promotional offers. Reasons why your order may not be eligible:

  • Certain requirements of the promotional offer are not met.
  • Certain exclusions apply.
  • The promotional offer has expired.
  • Some vendors may opt out, so we must honor our agreement.
  • Only one promo code can be used per order.
  • Some categories are excluded from promotions.
We apologize if your order arrived in non-ideal condition. For items that arrived damaged, please contact our customer service team immediately at support@jbm-depot.com for further instructions. Our hours of operation are 8am to 11pm Eastern Time. Please retain all boxes and packing materials until further notice.

Shipping & Delivery

To change the shipping address of your order, please contact our customer service team at support@jbm-depot.com. We will try to honor your address change request if possible before your order is shipped.

If your order has not been delivered within the specified timeframe, please contact our customer service team at the above email so that we can provide you with up-to-date shipping status information and assist you with your order.

Yes, we do provide express delivery services. Please contact us at the email address provided for more information on available express shipping options and costs.

We provide return and exchange terms for merchandise in accordance with our return policy. Please refer to our return policy on our website or contact our customer service team for more information.

The timeframe for returning an item may vary depending on the type of item and the reason for the return. We generally accept returns or exchanges within 90 days of receiving your order. Please refer to our returns policy for details.

We apologize for any inconvenience caused by the item being damaged during shipping. Please contact our customer service team immediately for instructions on how to return damaged merchandise. We will endeavor to resolve your issue as soon as possible.

You can contact our customer service team by emailing support@jbm-depot.com. Our experts will be happy to assist you with any questions or concerns regarding the shipping of your order.

Promotions

Every product we sell is covered by our satisfaction guarantee. If you are not satisfied with one of our products or services, please let us know and we will make it right. We carefully monitor the accuracy of all information online. Prices and availability are subject to change without notice. If prices change, we will process your order and notify you of any changes. We are not responsible for typographical errors. Some items are available in limited quantities.

If we offer an item at a lower price within 30 days of your purchase, we will refund the price difference to your original method of payment, unless the offer or items are marked that the pricing does not apply to previously purchased items. You must provide a receipt or proof of purchase to receive a refund of the price difference after your purchase has been made. This policy does not apply to competitor promotional offers or promotions by the hour (e.g., holiday “5-Hour Sale”), one-day sales, post-Thanksgiving sales, Cyber Week, credit or loyalty promotions.

About us

We specialize in the sale of boat engines, offering a wide range of products from the world’s leading manufacturers such as Mercury, Yamaha, Suzuki and Honda. Our extensive portfolio includes powerful engines of various types and models, capable of satisfying the needs of the most demanding customers.
Our company is committed to high standards of quality, reliability and professionalism. We take pride in ensuring that each of our customers receives not only a superior product, but also a high level of service. Honesty, integrity and a commitment to continuous improvement are what allow us to maintain our leadership in the marketplace.
One of the key differences between JBM Depot and the competition is our deep understanding of the boat motor industry and customer needs. Not only do we sell products, but we also offer expert advice to help our customers select the perfect solution that meets their unique requirements.
We adhere to strict environmental standards and are convinced of the need to preserve nature for future generations. We actively support environmental protection and sustainable development projects.
Our plans for the future include expanding our product range, developing new markets and promoting innovative technologies in the field of boat motors.
Our company provides customers with access to the best boat motors from the leading manufacturers, a high level of service and support, and guarantees the safety and security of every purchase. We strive to meet the needs of each customer, making their buying experience as comfortable and satisfactory as possible.

Contact Us

Call

+1 (239) 206 2671
8am-9pm

Write

sale@jbm-dep.com
support@jbm-dep.com

Address

8677 Addison Pl Cir
Naples, FL 34119

The best selection of Japanese boat motors. Wide range of high quality boat engines at affordable prices. Reliability, quality and professionalism. Dive into marine adventures with us!

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8677 Addison Pl Cir
Naples, FL 34119

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